Privacy Policy

1. Overview & Scope

Pooja Trading Co. (“we”, “our”, or “us”) respects your business and personal privacy. This Privacy Policy describes how we collect, process, store, and safeguard information gathered when you visit our website, submit a Bill of Quantities (BOQ), request price quotations, or transact with our wholesale distribution office in Bhiwandi, Maharashtra.

2. Information We Collect

We collect information necessary to fulfill wholesale inquiries, provide accurate volume pricing, execute GST compliance, and coordinate site delivery logistics:

• Commercial Contact Information: Name of the contact person, business/company name, designation, mobile number, WhatsApp contact, and email address.
• Tax & Business Credentials: GSTIN (Goods and Services Tax Identification Number), PAN (Permanent Account Number), billing address, and trade registered name required for statutory invoicing.
• Project & Logistics Details: Delivery site location, landmark, pin code, site supervisor contact details, and unloading access constraints.
• Technical Inquiries & BOQ Files: Product schedules, tank capacity specifications, pipe diameters, and architectural/plumbing schedules submitted for estimation.

3. How We Use Your Information

We use your information strictly for legitimate commercial purposes:

• Preparing and transmitting accurate wholesale price quotations and volume estimates.
• Executing purchase orders, arranging freight transport, and dispatching materials from our Bhiwandi central stock.
• Generating statutory GST e-Way bills and official tax invoices.
• Providing real-time dispatch tracking, delivery updates, and logistics coordination via WhatsApp, phone, or email.
• Assisting with manufacturer product warranty registrations and factory technical inspection requests.

4. Data Sharing & Third Parties

We do not sell, rent, or lease your contact or commercial information to third-party marketing brokers. Data is shared only in the following limited circumstances:

• Logistics & Transport Carriers: We share site delivery addresses, contact numbers, and consignment details with vetted freight transporters to deliver materials safely to your project site.
• Brand Manufacturers: In cases of specialized factory-direct dispatches (such as Sintex SMC panel tanks or Kingspan Jindal PUF sandwich panels), consignee details are provided to the manufacturer for factory billing and warranty records.
• Statutory & Legal Authorities: We disclose transaction details when required by Indian law, court orders, or tax compliance authorities.

5. Cookies & Website Performance

Our website uses lightweight, functional session cookies to maintain search preferences and ensure smooth navigation. We do not deploy invasive third-party cross-site trackers or ad retargeting cookies. You can configure your browser to block cookies without impairing your ability to browse our product catalogue.

6. Data Security & Retention

We implement industry-standard physical, organizational, and technical measures to protect your commercial details against unauthorized access, alteration, or disclosure. Commercial transaction and invoice records are retained in accordance with Indian statutory accounting and tax retention mandates.

7. Your Rights & Privacy Queries

You have the right to request access to the personal data we hold, request corrections to outdated details, or opt out of non-essential communication. To exercise any of these rights, please write to us at poojatrading@gmail.com.